Frequently Asked Questions
1. Who are we? Why should I choose SpringHealth?
Assisting people to reach their highest level of independence®.
SpringHealth Behavioral Health & Integrated Care is a multifaceted behavioral health provider. Our treatments are grounded in Applied Behavior Analysis (ABA) and cognitive-behavioral psychology.
Our team is made up of compassionate and dedicated professionals who are committed to providing life-changing services to individuals with autism and other behavioral, intellectual and developmental disabilities (IDD).
Our approach to care is based on person-centered principles. No two people are the same and treatment success varies from person to person. Our clients receive treatment tailored to meet their specific and individual needs.
We offer treatment for children and adults diagnosed with the following:
- Anxiety
- Behavioral Disorders
- Attention Deficit-Hyperactivity Disorder
- Depression
- Autism Spectrum Disorder
- Intellectual Disabilities
2. How soon can my child begin therapy?
We respond to all inquiries the next business day after receiving them. Typically, ABA therapy can start within 2 weeks pending all necessary documents and approvals have been received.
3. I’m a healthcare provider, how do I refer a patient?
To refer a patient, please fill out our Contact Us form. A team member will get back to you within the next business day.
4. Is Applied Behavior Analysis (ABA) Therapy effective? How long does it take to see results?
Based on semi-annual internal assessment data gathered in March 2025, 85% of the children we serve show improvement in functioning. Most children with autism spectrum disorder (ASD) begin to show noticeable improvement within 6 to 12 months of starting consistent, high-quality intervention, especially when services are tailored to their needs. However, the type of service, intensity, and individual factors like age, developmental level, and co-occurring conditions can influence the timeline.
Parental involvement and consistency across settings (home, school, therapy) play a huge role in accelerating progress.
5. What care settings does my child qualify for?
When determining whether a child with autism should receive services in a clinic or home setting, several factors are considered. A combination of two settings may sometimes be recommended to ensure skill development across different environments.
Child-Specific Factors:
- Level of Support Needed – If the child has significant behavioral challenges, specialized clinic settings may provide a more controlled environment for intervention.
- Sensory Sensitivities – Some children may find the structured clinic environment overstimulating, making home-based services preferable.
- Social Skills Development – If the child needs structured social interaction, a clinic may provide more opportunities to engage with peers.
- Learning Style – Some children thrive in a structured, classroom-like environment (clinic), while others learn best in familiar settings (home).
- Medical or Safety Considerations – If the child has medical concerns or severe self-injurious behaviors, the clinic may offer better safety protocols.
Family & Environmental Factors
- Parental Involvement – If caregivers can actively participate in therapy, home-based services might be more beneficial for skill generalization.
- Home Environment – If the home is conducive to learning (quiet, structured), it may be an effective setting. If not, a clinic may be better.
- Access to Transportation – If the family has difficulty traveling, home-based therapy might be the best option.
- Consistency of Care – Clinics often offer more consistency in therapist availability and resources.
Therapeutic Goals
- Generalization of Skills – If the goal is to apply skills in a natural setting, home-based therapy may be preferred.
- Intensive Skill Building – For highly structured interventions (e.g., Applied Behavior Analysis – ABA), a clinic setting may be more effective.
- Group Interaction Needs – If the child needs peer interactions, a clinic setting may provide structured group sessions.
6. What insurance does SpringHealth accept?
Insurance plans differ by state. View our locations page and select your state to learn more about insurance coverage offered where you are. If you don’t see your plan listed, please call us at 1 (888) 515-1793 as we may be able to work directly with your plan carrier.
7. Do Behavior Analysts provide a diagnosis?
We do not provide a diagnosis of autism. Pediatricians and/or psychologists, who sometimes may work with or are aligned with diagnostic centers, provide a diagnosis.
8. Is SpringHealth Behavioral Health and Integrated Care hiring?
YES! Please visit our careers page to browse our latest job openings. We also support veteran employment, the growth and development of our existing employees, and have several rewarding student and graduate opportunities.
Next: Autism FAQs
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